Hello,
Payments & credit control
Credit balances / how to pay off credit balance?
You can pay into the bank:
Account name: IBP Re Banner Limited
Account Number: 20843360
Sort Code: 308012
Or call into the office and pay by card (not American Express.)
Or send a cheque to: FTAO Credit Control, Banner Ltd, Kennet Way, Trowbridge, Wiltshire, BA14 8RN
Where do I find my customer account code?
Your account number should show in the top navigation or the my account dashboard.
Can I have a copy of my invoice?
Email accounts@banner.co.uk, who will be able to assist.
Which invoices relate to which order or despatch?
Email accounts@banner.co.uk, who will be able to assist.
Can I have a statement?
Email accounts@banner.co.uk, who will be able to assist.
What was my payment allocated to?
Email accounts@banner.co.uk, who will confirm.
Can I have a breakdown of VAT for a certain timeframe?
Email accounts@banner.co.uk, who will confirm.
How do I get a refund?
Email accounts@banner.co.uk, who will confirm.
BACS payments will require your bank details.
BACS payments will require your bank details.
My account is on hold on the web. What do I need to do?
Email accounts@banner.co.uk, who will confirm.
Can I have an activity report for my account?
Email accounts@banner.co.uk, who will confirm.
Can I have invoices and statements to more than one e-mail address?
Invoices can go to more than one e-mail address. Statements can only go to one e-mail address.
Can I have invoices and statements in a different format?
They are only available in the format provided.
What are your bank details?
Account name – Banner Ltd.
Sort code – 30-80-12
Account – 20843360
IBAN – GB15LOYD30801220843360
SWIFT – LOYDGB21F09
Sort code – 30-80-12
Account – 20843360
IBAN – GB15LOYD30801220843360
SWIFT – LOYDGB21F09